Creepers OTC Merino: Graduated Support Toe Socks

Washing and Drying

• Always wash inside out in cold or lukewarm water (max. 30°C) on a delicate cycle.
• Use neutral soap. Do not use fabric softener or bleach, as they damage the natural fibers of the wool.
• Drying: Air drying is ideal. If you use a dryer, always use a low temperature setting. Do not iron.

Durability Tip

• Keep your nails short and filed: Since these are anatomical socks that encase each toe, a sharp nail is the main cause of holes appearing quickly.

Lint and Pilling

• It is completely normal for the socks to shed some lint or form small pills in friction areas during the first uses. This is characteristic of high-quality merino wool and does not affect the sock's durability. If you wish, you can easily remove them with an electric lint remover.

Unlike other brands that have abandoned merino wool due to its technical complexity, Creepers has specialized exclusively in it. They don't make generic toe socks; they design textile engineering with a unique blend of low-friction, high-performance merino yarn.

What makes them unique?

• Dynamic Fit: Thanks to an anatomical and seamless stitching pattern, the sock moves with your foot, not against it.
• Superior Thermal Management: The fabric is softer and more breathable than the market standard. It regulates temperature and dries much faster, keeping your foot in its constant comfort zone.
• Durability and Softness: Creepers has achieved a balance where exceptional comfort does not compromise the resistance needed for intense athletic use.

In summary: while others make toe socks just another accessory, for Creepers, it's their sole specialty.

You have 30 calendar days from the receipt of your order to request a return or exchange. For the request to be accepted, items must strictly comply with the following technical requirements:

• Product Condition: Socks must be in their original, "as new" condition. Items that have been removed from their original packaging or show signs of tampering (dust, pet hair, etc.) will not be accepted.
• Packaging: The product must retain all its seals and labels intact. Any item that has clearly been repackaged after opening will be rejected.

Return Procedure

1. Contact: Contact us with your order number to receive shipping instructions.
2. Logistics: The user is responsible for managing and covering the costs of return shipping. We recommend using services with a tracking number, as we are not responsible for losses during transit.
3. Inspection and Refund: Once the material is received, it will undergo a technical inspection. If the item passes the quality control, an immediate refund will be processed via the original payment method.
4. Exchanges: If you request a size or model exchange, the new items will be shipped at no additional transport cost to the customer (courtesy shipping after the first return).

Note: Items that do not pass inspection due to not meeting hygiene and original condition requirements will not be accepted and will be disposed of.

We back the quality of Creepers socks with a 6-month limited warranty from the date of purchase. If your Creepers prematurely fail due to a manufacturing defect (broken seams or fabric failures), we offer a solution:

• What do we cover? Manufacturing defects at our discretion. If you are a domestic customer, we will send you a new pair. If you are an international customer, we will refund your purchase price.
• What do we NOT cover? Normal daily wear and tear, accidents, improper care (hot washes), or damage from ill-fitting footwear.

Expected mileage
Please note that the lifespan of a technical sock is similar to that of a lightweight running shoe: between 500 and 800 kilometers (or 4 to 6 months of intense use). This range may vary depending on the terrain and care.

How to make a claim
If you believe your socks have a defect, contact us within 6 months of your purchase. Write to us by email or through our contact page including:

1. Order number or proof of purchase.
2. A brief explanation and a photo of the problem.

Valid only for purchases from authorized distributors such as elmejorcalcetin.es. Our technical decision is final.

The use of Creepers socks implies the acceptance of the following technical and performance conditions:

• Limits of Blister Prevention: Although Creepers socks are biomechanically engineered to minimize interdigital friction and manage moisture, blister formation depends on multiple external factors. 100% prevention of skin lesions is not guaranteed, especially in ultra-distance conditions, extreme terrain, or prolonged mechanical fatigue.
• Moisture and Temperature Management: The properties of merino wool (thermoregulation and wicking) optimize the foot's microclimate, but their effectiveness can be conditioned by the breathability of the footwear used and external environmental conditions.
• Synergy with Footwear: For optimal performance, socks should be combined with technically appropriate footwear size. Excessively loose or tight footwear can compromise fabric integrity and negate the benefits of the separated toe structure.
• Medical Advice: This product is a technical sports garment, not a medical device. It is not designed to correct pre-existing foot pathologies. If you experience chronic pain or persistent dermatological problems, we recommend consulting a podiatry or sports medicine professional.
• Responsibility of Use: The user assumes the risks inherent in practicing high-intensity outdoor activities. Creepers Socks and elmejorcalcetin.es disclaim all responsibility for injuries, chafing, or discomfort derived from the use of the product in extreme conditions or due to incorrect size selection.
• Consumer Rights: This disclaimer does not affect the consumer's legal rights or manufacturing guarantees specified in our quality policy.

We reserve the right to update these technical specifications to reflect constant improvements in our manufacturing processes and materials.